Meet Dr. Joseph K. Durán
Dr. Joseph K. Durán started his career at Caribe Hearing Aids in Miami at a very young age, where he learned a great deal about hearing loss and hearing aids.
While attaining his degree at Miami-Dade College, he worked as a Hearing Instrument Specialist and realized his passion for his family-owned business, started by his parents.
Dr. Durán had the opportunity to sharpen his skills as an audiologist at the University of Miami Ear Institute before finally receiving a doctorate degree in Audiology at the University of South Florida.
Meet Margelia Valdes
Margelia Valdes began her career with us over a decade ago performing clerical duties and basic maintenance of hearing devices, but as she continued in her position, she realized helping others hear again was more than another job.
Margelia decided then, to become an Audiology Assistant, involving herself more with the evaluation and treatment of patients with hearing and vestibular problems.
Always being interested in the evolution of hearing technology, Margie became very familiar with the many options available to those that are hearing impaired. In 2014, she became a Hearing Aid Specialist and she is now a Board Certified Hearing Instrument Specialist and continues to help people hear again.
Meet Matthew Ramirez
Matthew Ramirez is a highly skilled hearing instrument professional who has recently joined the team at NGH and trained under Dr. Duran. With years of customer service experience under his belt, he has quickly established himself as a valuable asset to the organization.
Since joining NGH in early 2021, Matthew has been dedicated to providing exceptional service to patients. He uses his extensive knowledge of available products to help select the best options for each individual. He is also highly skilled in evaluating patients’ hearing needs, using testing equipment and evaluating audiograms to determine the most appropriate fit.
His ability to build strong, personable relationships with patients has helped to ensure their satisfaction and trust in his expertise. Additionally, Matthew is well-versed in the technology and products offered by manufacturers, and can also provide on-site repairs and evaluations to ensure that patients receive the best possible care.
The Durán family has been providing hearing services to the South Florida community for over 40 years.
Dr. Durán gave me something back that I thought I had lost forever…now I am forever grateful.
Dr. Durán saw me within 10-15 minutes and was able to determine the device I needed and was fitted the same day.
The most enjoyable visit to the doctor I can remember. Dr. Durán is knowledgeable and courteous and was able to help me quickly.
Joe was courteous, professional and very easy to speak with. He understood my issue and addressed it efficiently.