Privacy Policy
Privacy Policy for New Generation Hearing
Effective Date: May 2026
New Generation Hearing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.newgenhearing.com/ or engage with our services, including SMS communications.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any details you provide through forms or registrations.
- Health-Related Information: Information you voluntarily provide related to hearing services, handled in accordance with applicable laws.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Data: Records of your interactions with us, including SMS opt-in consent and preferences.
- How We Use Your Information
We use your information to:
- Provide and manage our hearing-related services
- Respond to inquiries and provide customer support
- Send appointment reminders, service updates, and relevant communications
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
- SMS Messaging and Consent
By providing your phone number and opting in, you consent to receive SMS messages from New Generation Hearing. These messages may include appointment reminders, service updates, and limited promotional communications.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
After opting out, you will no longer receive messages unless you re-enroll.
Important Disclosure:
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
- Sharing of Information
We do not sell your personal information.
We may share your information with trusted service providers who assist us in operating our business and delivering services (such as messaging platforms like Counsel Ear). These providers are contractually obligated to use your information only to perform services on our behalf and not for their own marketing or promotional purposes.
Mobile information and opt-in consent will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
- Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request corrections or deletion of your data
- Opt out of communications at any time as described above
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
- Contact Us
If you have questions about this Privacy Policy, please contact us:
New Generation Hearing
Email: info@miamihearingaids.com
Phone: 305-306-1984
Website: https://www.newgenhearing.com/
